I Have A Comment And/Or Feedback About One Of Your Store Locations. Who Should I Contact?

If you have comments, complaints or feedback regarding the services or products available at your local Kent store we ask that you first present your issue to the manager of the store in question. Our store managers are in the best position to see that your issue is addressed promptly and effectively. You can find the contact information for your nearest store here.
If you have spoken with the store manager and still feel that your issue has not been resolved to your satisfaction, then please do not hesitate to contact us:

• By phone at 1-800-565-4357, Monday to Friday, 8:00am-5:00pm AST
• By email at customerservice@kent.ca and we will respond to your issue within 2 business days.