I Made A Mistake. Can I Cancel My Order?

If you have changed your mind and you wish to cancel your order then you can do so by contacting our online service desk at 1-877-445-3527. If you have multiple items under a single order number please keep in mind that a cancellation request will cancel all of the items in this order.
Please keep in mind that an order cancellation is not possible if your item has already been shipped. If this occurs simply wait for your order to arrive and then you can return it for a full refund (less shipping charges) as part of our Kent Customer Satisfaction Guarantee. Please note that we do not accept returns on certain items, including home plans.